The Rules and Regulations of the venue, event organiser or promoter for which this ticket was purchased must be adhered to.

Although we will do our best to keep you informed of any cancellation, it is the ticket holders' responsibility to establish whether an event has been cancelled and the date and time of any rearranged event.

Venue management reserve the right to refuse admission and may conduct security searches on entry. Should you be refused entry for any reason, including but not limiting to how you are dressed, we are not liable to refund you for the ticket you have purchased.

Tickets are not refundable under any circumstances other than cancellation of the event, the event is moved to another date which prohibits you from attending, or as per our cancellation policy below. Events may include changes in line up or venue which do not constitute material change, and therefore do not qualify for a refund. In the event of cancellation, the full value of the ticket less any booking fees, transaction fees, postage, and insurance will be refunded to your original payment method, we are unable to refund to alternative accounts. In some cases there will be a deadline for a refund / new date request which may invalidate your refund request if not responded to in time.

If you pay a deposit for a ticket and miss the advertised deadline to pay the balance, your deposit will be void and no refund due.

Cancellation
We completely understand that things happen. You are eligible for a 100% if the event is greater than 15 days away. As this is a live event and we have to make commitments to the venue, instructors, and other suppliers prior to the event we then offer a partial refund closer to the date. Please the details as follows:
★ 100% refund if greater than 15 days before the event
★ 50% refund if equal to or less than 14 days but greater than 7 days before the event
★ 25% refund if equal to or less than 7 day week before the event